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Real Madrid won the club of the year award but were absent from Monday's Ballon d'Or ceremony in Paris, where forward Vinicius Junior was beaten to best men's player by Manchester City's Rodri.
The European champions said their representatives would not go where Real are "not respected" after learning Vinicius would miss out on the prestigious trophy.
Real Madrid manager Carlo Ancelotti and forward Kylian Mbappe both won individual honours but neither was present to receive their award.
Spain international Rodri, 28, won the men's Ballon d'Or ahead of Vinicius and Real Madrid team-mate Jude Bellingham.
Brazil international Vinicius, 24, was Real Madrid's top scorer last season as the Spanish giants won the Champions League and La Liga.
Ballon d'Or 2024: Manchester City and Spain midfielder Rodri wins first award. (2024, October 28). BBC Sport. https://www.bbc.com/sport/football/articles/ce8yevg34v1o